Today’s update (14/08/2019)

The following changes have gone live in today’s update:

Troubleshooter:

All devices supporting the 3App:
- FEEDBACK: The 3App script has been updated in line with the access changes to the app.
Apple iPhone 5 and Apple iPhone 5c:
- FEEDBACK: The 3App script has been updated to reflect the compatibility of the app.
Huawei P30 series:
- FEEDBACK: The Voice (incl EWiFi) script has been added to the drop down menu.

3D models:

Search articles:

All Apple iPhone devices compatible with iOS 13:
- NEW: How do I turn Dark Mode on and off?
- NEW: How do I edit Portrait photos?
- NEW: How do I add a Siri shortcut?
All Apple iPhone devices compatible with iOS 12.4:
- NEW: How do I transfer my data to my new device using iPhone migration?
All Apple iPhone devices:
- NEW: Why do my iMessages come from my Apple ID and not my phone number?
- NEW: Why do my FaceTime calls come from my Apple ID and not my phone number?
- NEW: What is Visual Voicemail?
- NEW: How do I set up Visual Voicemail?
- NEW: How do I transfer an existing voicemail to my Visual Voicemail?
All Samsung devices:
- NEW: How do I switch between launchers?
Huawei Mate 20 X 5G:
- NEW: How do I enable 5G?
- NEW: How do I check if my device is using 5G?
- NEW: Does 5G cost me more?
- NEW: Why can I not get 5G?
All devices:
- NEW: Which devices are 5G compatible?
- NEW: How does 4G and 5G compare/differ?
- NEW: How do you know if your phone is 5G compatible?
- NEW: Do I need a different SIM card to use 5G?

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.