Today’s update (12/02/2020)

The following content has been added, or updated, in this release.

Products: 
  • Samsung Galaxy S20
    • NEW: Basic support site now available.
  • Samsung Galaxy S20 5G
    • NEW: Basic support site now available.
  • Samsung Galaxy S20+ 5G
    • NEW: Basic support site now available.
  • Samsung Galaxy S20 Ultra 5G
    • NEW: Basic support site now available.
  • OnePlus 7 Pro
    • NEW: 3D model now available.

Pricing: 

  • PAYG and handset only pricing has been updated for the following devices:
    • Apple iPhone 11 128GB
    • Apple iPhone 11 64GB
    • Apple iPhone 11 Pro 256GB
    • Apple iPhone 11 Pro 64GB
    • Apple iPhone 11 Pro Max 256GB
    • Apple iPhone 11 Pro Max 64GB
    • Apple iPhone 8 64GB
    • Apple iPhone XR 64GB
    • Apple iPhone Xs 64GB
    • Huawei Mate 20 X 5G
    • Huawei P30 Pro
    • Samsung Galaxy A90 5G
    • Samsung Galaxy Note 10+ 5G
    • Samsung Galaxy S10
    • Samsung Galaxy S10 5G
    • Xiaomi Mi MIX 3 5G
  • PAYG pricing has been added for the following devices. Handset only pricing will be available when the devices go live:
    • Samsung Galaxy A51
    • Samsung Galaxy A71
    • Samsung Galaxy S10 Lite
  • Shortcodes and PayForIt information updated within the Pricebook view.

Troubleshooter:

  • All mobile devices
    • UPDATE: Voice script updated with steps to check if ETB is active and whether the customer is on AYCE minutes.
  • All mobile devices
    • UPDATE: Internet script updated with steps aimed at resolving issues surround adult content restrictions.

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.