Today’s update (10/06/2020)

The following content has been added, or updated, in this release.

Products: 
  • Samsung Galaxy A71
    • NEW: Support site now available.

Troubleshooter:

  • Huawei 5G CPE Pro
    • NEW: ‘No Internet (5G)’ and Slow speeds/Poor connection’ scripts added to the troubleshooter.

Search articles:

  • All smartphones and tablets
    • NEW: How can I prevent people from tracking my location without my permission?
    • NEW: How do I know if someone has hacked my device?
    • NEW: What is Spyware or Malware and how can I protect myself from it?
    • NEW: I think my device and associated app accounts have been hacked

Simulation and Scenarios:

  • Huawei routers (5G CPE Pro, AI Cube, B310 Home Fi, B311 Router, B535 Wireless Router)
    • NEW: Logging into your hub
    • NEW: Reset the hub
    • NEW: Check connected devices

Pricing: 

  • NEW: PAYG pricing has been added for the following device. Handset only pricing will be available when the device goes live:
    • Huawei P40 lite 5G
  • UPDATE: PAYG and handset only pricing has been updated for the following device:
    • Alcatel 1
  • UPDATE: Shortcodes and PayForIt information updated within the Pricebook view.

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Thanks, LucidCX.