The following content has been added, or updated, in this release.

• Updated handset only and PAYG pricing for the following device:
  • Apple iPhone 6s
• Apple iPhone XR support site now live on the UAD, including the simulation and scenarios.

For more details on what we have updated, please see the release notes.

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Thanks, LucidCX

The following content has been added, or updated, in this release.

• Extra support documents have been added to the In the box view for the Huawei B311 Router
• The Honor Play has been added to Device Compare

For more details on what we have updated, please see the release notes.

Please keep submitting your feedback, it helps us improve the content we provide.

Thanks, LucidCX

Google live-streamed its #MadeByGoogle event yesterday, where along with a wave of other new products, the Google Pixel 3 and Pixel 3 XL were officially announced. Here are some of the key new features from Google’s latest line of Pixel phones:

• An ultra-advanced 12.2MP camera with machine learning
  The Pixel 3 and Pixel 3 XL boast a smart camera using advanced machine learning to create the best photos. Using the new Top Shot mode, the Pixel 3’s camera will take multiple photos with every shot, and using machine learning, will suggest the best photo to you. Another smart camera feature is Night Shift mode, which allows you to take photos in low-light, and its advanced AI will readjust the light settings for you.
• Dual front-facing cameras
  The Pixel 3 and 3 XL have two front-facing cameras, one normal and one wide-angle, allowing to you change at will between the two. With the wide-angle lens you can take selfies that capture a lot more detail with its much larger 107° field of view.
• Wireless Charging
  New to Google phones, both the Pixel 3 and the 3 XL feature Qi wireless charging. This means that they will able to wirelessly charge on a wide variety of wireless chargers from day 1.
• 5.5-inch and 6.3-inch OLED display
  Both the Pixel 3 and the Pixel 3 XL feature bigger screens, without increasing the size of the phones. Both the Pixel 3 and the 3 XL are the same size as their predecessors, but the Pixel 3’s screen has jumped from 5-inches to 5.5-inches, while the 3 XL has increased from 6-inches to 6.3-inches.
• Android 9 (Pie) and Google Assistant
  With the most advanced Android operating system and Google Assistant, the Pixel 3 and 3 XL are better than ever at intelligently helping you. With advanced machine learning, the Pixel 3 and 3 XL will learn how to help you in a variety of ways. For example, reminding you to wind down from a certain time, or reducing the battery usage from apps it knows you aren’t likely to use.

The Pixel 3 and Pixel 3 XL can be pre-ordered now, and shipping will start from the 1st of November.

The following content has been added, or updated, in this release.

• General search article updates – please see the release notes below for further details on which devices these articles are available for.
  • How do I manually adjust the Bokeh or background blur effect?
• 3D model now available for the following devices:
  • Apple iPhone Xs
  • Apple iPhone Xs Max
• Support site now available for the Huawei E3372

For more details on what we have updated, please see the release notes.

Please keep submitting your feedback, it helps us improve the content we provide.

Thanks, LucidCX

The following content has been added, or updated, in this release.

• Updated handset only and PAYG pricing for the following device:
  • Alcatel U5

For more details on what we have updated, please see the release notes.

Please keep submitting your feedback, it helps us improve the content we provide.

Thanks, LucidCX

The following content has been added, or updated, in this release.

• New articles have been added to the Samsung Galaxy Note9:
  • Can I turn the Bixby button off?
  • I cannot read the yellow Screen off memo
  • Why do areas of my screen look distorted when power saving mode is on?
  • I accidentally dropped/hit my phone and the rear camera aperture opened. Is it damaged?
• New devices added into the Device Compare view:
  • Alcatel 1
  • Alcatel 3025X
  • Alcatel U3 2018
  • Motorola XT1920-15 Moto E5 Play
  • Samsung Galaxy J6

For more details on what we have updated, please see the release notes.

Please keep submitting your feedback, it helps us improve the content we provide.

Thanks, LucidCX

The following content has been added, or updated, in this release.

• The following sections of the Pricebook view have been updated with new information:
  • 07 Numbers
  • 084 & 087 Numbers
  • 09 Premium Rate Numbers
  • 118 Directory Enquiries

For more details on what we have updated, please see the release notes.

Please keep submitting your feedback, it helps us improve the content we provide.

Thanks, LucidCX

The following content has been added, or updated, in this release.

• General search article updates – please see the release notes below for further details on which devices these articles are available for.
  • How do I use the Measure app?
• Multi-OS tabs are now available for iOS 12 on the following devices:
  • Apple iPhone 5s
  • Apple iPhone 6
  • Apple iPhone 6 Plus
  • Apple iPhone 6s
  • Apple iPhone 6s Plus
  • Apple iPhone 7
  • Apple iPhone 7 Plus
  • Apple iPhone 8
  • Apple iPhone 8 Plus
  • Apple iPhone SE
  • Apple iPhone X

For more details on what we have updated, please see the release notes.

Please keep submitting your feedback, it helps us improve the content we provide.

Thanks, LucidCX

The following content has been added, or updated, in this release.

• Support sites now live on the UAD for the devices below, including the simulation and scenarios:
  • Apple iPhone Xs
  • Apple iPhone Xs Max

For more details on what we have updated, please see the release notes.

Please keep submitting your feedback, it helps us improve the content we provide.

Thanks, LucidCX

The following content has been added, or updated, in this release.

• General search article updates – please see the release notes below for further details on which devices these articles are available for.
  • Why is my touchscreen lagging when I use it?
  • Why are some parts of my battery history missing when I check the battery usage graph?
  • Why does Bixby Voice home open when I unlock my screen?
• Internal memory specification on the Samsung Galaxy A8 has been amended to correctly reflect the phone variant sold by Three.

For more details on what we have updated, please see the release notes.

Please keep submitting your feedback, it helps us improve the content we provide.

Thanks, LucidCX