Author Archives: Big Foot

Today’s update (26/08/2020)

The following content has been added, or updated, in this release.

Products: 
  • UPDATE: Multi OS drop-down updated to include Android 9.0 (Pie)
    • Samsung Galaxy J3 2017

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.

Today’s update (19/08/2020)

The following content has been added, or updated, in this release.

Products: 
  • NEW: Support sites now available for the following devices:
    • Samsung Galaxy Note20
    • Samsung Galaxy Note20 Ultra 5G
    • Samsung Galaxy Tab S7 4G Wi-Fi

Troubleshooter:

  • Huawei 5G CPE Pro
    • UPDATE: The known issue regarding 5G not correctly connecting after a restart has been updated to appear under the Slow Speeds/Poor Connection script.

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.

Today’s update (12/08/2020)

The following content has been added, or updated, in this release.

Products: 
  • NEW: Simulation and scenarios are now available for the following device:
    • OnePlus 7 Pro

Troubleshooter:

  • Huawei 5G CPE Pro
    • NEW: A new known issue regarding 5G not correctly connecting after a restart has been added.
  • Apple iPhones with EWiFi
    • UPDATE: The ‘Voice Apple EWiFi’ script has been updated to remove any inTouch steps
  • All Apple iPhones
    • UPDATE: The case outcome in the My3 script has been updated

Pricing: 

  • NEW: PAYG pricing has been added for the following devices. Handset only pricing will be available when the devices go live:
    • OnePlus Nord
    • Galaxy Note20
    • Galaxy Note20 Ultra 5G
    • TCL 10 5G
  • UPDATE: Shortcodes and PayForIt information updated within the Pricebook view.

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.

Today’s update (05/08/2020)

The following content has been added, or updated, in this release.

Products: 
  • UPDATE: MultiOS drop-down updated to include Android 10
    • Samsung Galaxy A40

Thanks, LucidCX.

Today’s update (29/07/2020)

The following content has been added, or updated, in this release.

Products: 
  • NEW: Support site now available for the following device:
    • OnePlus 8 Pro

Pricing: 

  • NEW: PAYG pricing has been added for the following devices. Handset only pricing will be available when the devices go live:
    • Nokia 1.3
    • Nokia 2.3
  • UPDATE: PAYG and handset only pricing has been updated for the following devices:
    • Apple iPhone 7 32GB
    • Huawei P30
    • Huawei P30 Pro
    • Huawei P40 Pro
    • OnePlus 7T
    • OnePlus 8
    • OnePlus 8 Pro
    • Samsung Galaxy A51
    • Samsung Galaxy A71
    • Samsung Galaxy S20+ 5G
    • Samsung Galaxy S20 Ultra 5G

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.

Today’s update (22/07/2020)

The following content has been added, or updated, in this release.

Products: 
  • OnePlus 8
    • NEW: Support site now available.

Pricing: 

  • UPDATE: PAYG and handset only pricing has been updated for the following devices:
    • Samsung Galaxy A10
    • Nokia 2720 Flip
    • Xiaomi Redmi Note 8T

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.

Today’s update (15/07/2020)

The following content has been added, or updated, in this release.

Simulation and Scenarios:

  • Samsung Galaxy S10
    • UPDATE: Android 10 Simulation and Scenarios now available.

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.

Today’s update (08/07/2020)

The following content has been added, or updated, in this release.

Products: 
  • Samsung Galaxy A41
    • NEW: Support site now available.
  • Samsung Galaxy S10 Lite
    • NEW: Support site now available with simulation and scenarios.

Pricing: 

  • NEW: PAYG pricing has been added for the following device. Handset only pricing will be available when the device goes live:
    • Huawei P Smart 2020
    • Huawei P30 lite 2020
  • UPDATE: PAYG and handset only pricing has been updated for the following devices:
    • Alcatel 1
    • Apple iPhone 11 64GB
    • Apple iPhone 11 128GB
    • Apple iPhone 11 Pro 256GB
    • Apple iPhone 11 Pro 64GB
    • Apple iPhone 11 Pro Max 256GB
    • Apple iPhone 11 Pro Max 64GB
    • Apple iPhone 6s 32GB
    • Apple iPhone 7 32GB
    • Apple iPhone 8 64GB
    • Apple iPhone XR 64GB
    • Apple iPhone Xs 64GB
    • Apple iPhone Xs Max 256GB
    • Google Pixel 4
    • Google Pixel 4 XL
  • UPDATE: Shortcodes and PayForIt information updated within the Pricebook view.

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.

Today’s update (01/07/2020)

The following content has been added, or updated, in this release.

Products: 
  • Huawei P40 lite 5G
    • NEW: Support site now available.
  • Apple iPhone SE 2nd generation
    • NEW: Support site now available with simulation and scenarios.

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.

Today’s update (24/06/2020)

The following content has been added, or updated, in this release.

Troubleshooter:

  • Huawei 5G CPE Pro
    • UPDATE: The list of scripts has been updated.

Pricing: 

  • UPDATE: PAYG and handset only pricing has been updated for the following devices:
    • Apple iPhone 11 64GB
    • Apple iPhone 11 128GB
    • Apple iPhone 11 Pro 256GB
    • Apple iPhone 11 Pro 64GB
    • Apple iPhone 11 Pro Max 256GB
    • Apple iPhone 11 Pro Max 64GB
    • Apple iPhone 6s 32GB
    • Apple iPhone 7 32GB
    • Apple iPhone 8 64GB
    • Apple iPhone XR 64GB
    • Apple iPhone Xs 64GB
    • Apple iPhone Xs Max 256GB
    • Google Pixel 4
    • Google Pixel 4 XL

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.