The following content has been added, or updated, in this release.

• Agent search article updates – please see the release notes below for further details on which devices these articles are available for.
  • How do I clean out the sockets in my device?
• Troubleshooter updates:
  • International script
  • Internet script
  • Phone / tablet issues script
• The following sections of the Pricebook view have been updated with new information:
  • 084 & 087 Numbers
  • 09 Premium Rate Numbers
  • 118 Directory Enquiries
• Full simulation and scenarios now available for the following devices:
  • Honor 10
  • Honor 7A
• New devices added into the device comparison view:
  • Alcatel 3X
  • HTC Desire 12
  • HTC Desire 12+

For more details on what we have updated, please see the release notes.

Please keep submitting your feedback, it helps us improve the content we provide.

Thanks, LucidCX