The following content has been added, or updated, in this release.

• General Agent2 search article updates – please see the release notes below for further details on which devices these articles are available for.
  • Why does my screen have an orange coloured tint?
  • Why do darker colours look pixelated or grainy when watching videos?
  • Is facial recognition on Samsung devices slower than other device manufacturers?
  • Why is my slow motion camera blurry and dark?
  • Why is my pause and playback button is not working properly on YouTube?
  • Why is my camera preview not working?
  • How do I change the background of applications and menu screens?
  • Why is the colour of my font not visible in my messages?
  • Multiple articles on Smart Switch.
  • My keyboard isn’t working after updating to Oreo.
  • How do I add ICE contact access to my lock screen?
  • Missed call notifications are not appearing.
• Troubleshooter updates:
  • Phone/tablet issues
  • Products
  • Battery issues
  • Voice (incl EWiFi)
• SMS Shortcodes and Payforit updated in the UAD Pricebook view.
• 3D Model now available for the Alcatel U5.
• A basic support site is now available for the Honor 10.
  • Simulation and scenarios will be available soon.

For more details on what we have updated, please see the release notes.

Please keep submitting your feedback, it helps us improve the content we provide.

Thanks, LucidCX