Today’s update (30/10/2019)

The following content has been added, or updated, in this release.

Products: 

  • Basic support sites now available for the following devices. The simulation and scenarios will be available soon. 
    • NEW: OnePlus 7T
    • NEW: OnePlus 7T Pro
    • NEW: Google Pixel 4
    • NEW: Google Pixel 4 XL
  • Simulation and scenarios now available for the following device.
    • NEW: Doro 7060

Search articles:

  • Apple iPhone 5
    • NEW: App Store and iCloud issues

Troubleshooter:

  • All Android devices
    • UPDATE: Tethering restriction has been removed for all Android devices.
    • UPDATE: The Internet script has been updated to include resetting the APN settings for slow speed issues.
  • All Apple devices
    • UPDATE: Tethering restrictions have been removed in the Troubleshooter for Apple devices.

Pricing: 

  • PAYG and handset only pricing has been added for the following device:
    • Google Pixel 4
    • Google Pixel 4 XL

Shout outs!

Thank you to the following people for submitting their feedback and updates.  We’re happy to say it made it into this week’s release.

  • Henry Almeida
  • Darren Paterson 

Please keep submitting your feedback, it really helps us improve the content we provide.

Thanks, LucidCX.